2. Collection of personal information

When clients register with the Company they acknowledge their willingness to share with the Company certain private information, which we use for the purpose of confirming the client’s identity for processing with Interactive Brokers IE. As per the terms and conditions that the Clients have read and understood, the Company is acting as an intermediary whereby the Clients shall open a trading account with Interactive Brokers IE.

Mexem is a company incorporated under the laws of Cyprus and has the necessary authorization and license to provide financial services to the clients subject to the laws of Cyprus. This information is collected in line with our stringent verification procedures, which are used to deter international money laundering operations and to ensure the security and safety of our customer’s trading activity throughout.

Naši klienti sa zaväzujú poskytovať nám pravdivé, aktuálne a presné informácie o svojej totožnosti. Okrem toho sú povinní kategoricky vyhlásiť, že sa registrujú a obchodujú vo vlastnom mene a v žiadnom prípade sa nesnažia konať spôsobom, ktorý by sa mohol považovať za podvodný, ani sa nesnažia vydávať za iné osoby na akékoľvek účely.

The Company data collection procedures include the collection of client’s freely disclosed information as shared with the Company, in addition to the placement of cookies for the purposes of gathering data about the manner in which client’s interact with the Company’s website.

These tools for gathering client’s information are employed for the purpose of ensuring the customer’s own security and all data collected by the company is shared only with individuals within the company who are involved with the verification of customer account information for the express purpose of ensuring the customer’s confidentiality and security.

The client has the option to accept or decline cookies. Most web browsers automatically accept cookies but the client can modify his browser to decline cookies if he so prefers. As a result, this may prevent the client from taking full advantage of the website

3. Sharing information third parties

We will never disclose any private or otherwise confidential information in regards to our clients and former clients to third parties without the express, written consent of our clients, except in such specific cases in which disclosure is required by law, or is otherwise necessary in order to perform verification analysis on the client’s identity for the purposes of safeguard ingtheir account and securing their personal information.

We may also disclose the clients’ personal information to third parties in order to fulfill the client’s instructions or subject to the client’s written consent. The confidential nature of the information shall be expressly notified to the third party. The client understands that the client’s information shall be collected by the Company for the purpose of disclosing this information to the Interactive Brokers IE, as per the Company’s terms and conditions and policies in place.

4. Use of personal information

By registering with the Company and through the voluntary interaction by which clients undertake with the Company’s products and services, the clients confirm and agree that they consent to the use of all or part of the information they supply concerning their Company’s trading account, the transactions they undertake through it and the interactions, which they perform with the Company and Interactive Brokers IE. All interactions the customer undertakes with the Company and Interactive Brokers will be stored by the Company for the purposes of record and as such may be employed by the Company in such cases that disputes arise between clients and the Company.

Spoločnosť môže z času na čas kontaktovať klientov, či už telefonicky alebo e-mailom, na účely prieskumu trhu a s cieľom ponúknuť im ďalšie informácie o produktoch a službách, ktoré spoločnosť ponúka v súlade so svojimi podmienkami. Okrem toho sa Spoločnosť môže príležitostne snažiť kontaktovať klientov, či už telefonicky alebo prostredníctvom e-mailu, za účelom informovania ich o jedinečných propagačných ponukách, ktoré Spoločnosť poskytuje svojim klientom. Klienti súhlasia s prijímaním takýchto kontaktov, keď pri registrácii v Spoločnosti vyjadria svoj súhlas s podmienkami používania.

5. Security of clients’ personal information

Subject to the provisions of Cyprus law and the requirements of the Cyprus Data Commissioner, the Company does its utmost to ensure the confidentiality of its clients’ personal information including the implementation of data protection procedures designed to ensure client confidentiality. The Company takes the necessary measures to protect any personal information of its clients from loss, theft, misuse, and to prevent unauthorized access or disclosure, alteration or destruction. The Company further ensures that its data protection policy is regularly updated in order to ensure that client’s confidential information is continually safeguarded.

6. Transferring your Personal Information outside the EEA (if GDPR applies)

For Personal Information subject to the General Data Protection Regulation(EU) 2016/679 (“GDPR”) we may transfer your Personal Information out side the EEA for the Permitted Purposes as described above. This may include countries that do not provide the same level of protection as the laws of your home country (for example, the laws within the EEA or the United States). We will ensure that any such international transfers are made subject to appropriate or suitable safeguards if required by the GDPR or other relevant laws.

You may contact us at any time using the contact details below if you would like further information on such safeguards. With respect to persons covered by GDPR, in case Personal Information is transferred to countries or territories outside of the European Economic Area (“EEA”) that are not recognized by the European Commission as offering an adequate level of data protection, we have put in place appropriate data transfer mechanisms to ensure Personal Information is protected.

7. Updating your Personal Information

Ak sa zmenia akékoľvek osobné údaje, ktoré ste nám poskytli, napríklad ak zmeníte svoju e-mailovú adresu alebo ak si želáte zrušiť akúkoľvek požiadavku, ktorú ste od nás dostali, oznámte nám to kontaktovaním zákazníckeho servisu spoločnosti Mexem prostredníctvom webovej stránky Mexem na adrese Mexem.com. Nenesieme zodpovednosť za žiadne straty vyplývajúce z nepresných, neautentických, nedostatočných alebo neúplných osobných údajov, ktoré nám poskytnete.

8. How long do we retain your PersonalInformation?

Vaše osobné údaje uchovávame v identifikovateľnej forme v súlade s našimi internými zásadami, ktoré stanovujú všeobecné normy a postupy týkajúce sa uchovávania, spracovania a likvidácie vašich osobných údajov. Osobné údaje sa uchovávajú tak dlho, ako je to potrebné na splnenie právnych, regulačných a obchodných požiadaviek. Doba uchovávania sa môže predĺžiť, ak sme povinní uchovávať vaše Osobné údaje v súvislosti so súdnymi spormi, vyšetrovaniami a konaniami.

9. Further rights for persons or information covered by GDPR

With respect to EEA residents and where your Personal Information is processed by an Mexem Entity established in the EEA (“Covered Individuals”).If you are a Covered Individual you have a number of legal rights under GDPR in relation to the Personal Information that we hold about you. These rights include: Obtaining information regarding the processing of your personal information and access to the personal information that we hold about you.

Please note that there may be circumstances in which we are entitled to refuse requests for access to copies of personal information, (in particular, information that is subject to legal professional privilege); Requesting that we correct your personal information if it is inaccurate or incomplete; Requesting that we erase your personal information in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal information but we are legally entitled to retain it; Objecting to, and requesting that we restrict, our processing of your personal information in certain circumstances.

Again, there may be circumstances where you object to, or ask us to restrict, our processing of your personal information but we are legally entitled to refuse that request; Withdrawing your consent, although in certain circumstances it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.

We have designated a Data Protection Officer ("DPO") to enhance and promote compliance with and understanding of privacy and data protection principles. If you wish to do any of the above please send an email [email protected] We may request that you prove your identity by providing us with a copy of a valid means of identification in order for us to comply with our security obligations and to prevent unauthorized disclosure of data.

We reserve the right to charge you a reasonable administrative fee for any manifestly unfounded or excessive requests concerning your access to your data and for any additional copies of the Personal Information you request from us. We will consider any requests or complaints that we receive and provide you with a response in a timely manner. If you are not satisfied with our response, you may take your complaint to the relevant privacy regulator. We will provide you with details of your relevant regulator upon request.

10. Opt-out

Any person wishing to opt out of further contact with the Company at anytime whatsoever is entitled to do so, simply by contacting the company by email at [email protected] following the instructions included in each communication and requesting that no further contact on behalf of the company be made.

11. MEXEM GROUP Cookie POLICY

11.1 What are Cookies and Web Beacons?

Súbory cookie sú časti údajov, ktoré webová lokalita prenáša na pevný disk používateľa na účely uchovávania záznamov. Webové signály sú priehľadné pixelové obrázky, ktoré sa používajú pri zhromažďovaní informácií o používaní webových stránok, reakciách na e-maily a sledovaní. Vo všeobecnosti môžu súbory cookie obsahovať informácie o adresách vášho internetového protokolu ("IP"), regióne alebo všeobecnej lokalite, kde váš počítač alebo zariadenie pristupuje na internet, type prehliadača, operačnom systéme a ďalšie informácie o používaní webovej lokality alebo používaní našich služieb vrátane histórie zobrazených stránok.

11.2 How We Use Cookies and Web Beacons

Interactive Brokers Group zhromažďuje informácie zo súborov cookie a webových majákov a ukladá ich do internej databázy. Tieto informácie sa uchovávajú v súlade s našimi zásadami ochrany osobných údajov. Táto webová lokalita používa nasledujúce súbory cookie a webové signály:

11.3 Strictly Necessary Cookies

Tieto súbory cookie sú potrebné na fungovanie webovej stránky a v našich systémoch ich nemožno vypnúť. Zvyčajne sa nastavujú len v reakcii na vaše činnosti, ktoré sa rovnajú žiadosti o služby, ako napríklad nastavenie vašich preferencií ochrany osobných údajov, prihlásenie alebo vyplnenie formulárov. Svoj prehliadač môžete nakonfigurovať tak, aby tieto súbory cookie blokoval alebo vás na ne upozornil, ale niektoré oblasti webovej lokality nebudú fungovať správne. Tieto súbory cookie neukladajú žiadne osobné údaje.

11.4 Performance Cookies and Web Beacons

These cookies and web beacons allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information that these cookies and web beacons collect is aggregated and, therefore, anonymous. If you do not allow these cookies and web beacons our aggregated statistics will not have a record of your visit. The website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help analyze how you use this website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purposes of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

11.5 Functional Cookies

Tieto súbory cookie umožňujú webovej stránke poskytovať rozšírené funkcie a personalizáciu. Môžeme ich nastaviť my alebo poskytovatelia tretích strán, ktorých služby sme pridali na naše stránky. Ak tieto súbory cookie nepovolíte, niektoré alebo všetky tieto služby nemusia fungovať správne.

11.6 Targeting Cookies and Web Beacons

Tieto súbory cookie a webové signály môžu byť nastavené na celej našej stránke našimi reklamnými partnermi. Tieto spoločnosti ich môžu použiť na vytvorenie profilu vašich záujmov a zobrazenie relevantných reklám na iných stránkach. Neukladajú osobné údaje, ktoré by vás mohli priamo identifikovať, ale sú založené na jedinečnej identifikácii vášho prehliadača a internetového zariadenia. Ak tieto súbory cookie a webové signály nepovolíte, bude sa vám zobrazovať menej cielenej reklamy. Webová lokalita nesleduje používateľov pri prechode na webové lokality tretích strán, neposkytuje im cielenú reklamu, a preto nereaguje na signály Do Not Track (DNT).

12. Google Account Integration

When you choose to sign up or log in using your Google account, we request authorization to access certain personal data associated with your Google account through Google's OAuth 2.0 authorization framework. Specifically, we may request access to your first name, last name, email address, and any other necessary information to facilitate the creation and management of your account with us.

The personal data retrieved from your Google account will be used solely for the purpose of account creation, identification, and ensuring the secure provision of our services. We do not access, store, or use any other information from your Google account beyond what is necessary for these purposes.

By signing up or logging in with your Google account, you consent to our access and use of your personal data as described above.

13. Changes to Privacy Policy

The Company reserves its right to modify or amend this privacy policy at anytime at its sole discretion, in particular, to reflect company and customer feedback. The Company encourages clients to frequently review this privacy policy to be informed on how their information is protected.

14. Contact Information

In case of any queries or comments in relation to this privacy policy, please do not hesitate to contact us via email at [email protected] or phone at+357-24022446

October 2022

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